Nando's PERi-PERi

Shift Lead / Supervisor

everyoneiswelcome

Do you embody pride, passion, courage, integrity, and family? Are you eager to create fired-up work experiences for your team ? Our

ideal candidates have great energy and thrive on teamwork. Join our

FUN, casual work environment that feels more like being part of a family

than it does a boring old job... there's no place like Nando's!

Come on... Let's have fun and make money together! Game on!

Check us out - you'll be happy you did!

BENEFITS

• Earn Paid Time off after 1 year, begin earning Sick Safe Leave immediately. Parental Leave available after 1 year.
• Eligible to enroll in medical, dental and vision after 1 year if you work an average of 30 hours / week or more.
• 401K with matching after 1 year -must meet eligibility requirements
• Nando s Peri-Peri meal on us with every shift!
• Opportunity for Advancement! You'll learn skills that will help you grow at Nando's and beyond!
• Bonus eligible if maintains

average of 30 or more hours per week (this is an average of all hours worked)

QUALIFICATIONS :

• Ability to complete onsite Shift Lead Training in one of our Nando's restaurants.
• Comfortable with both verbal

and written English communication

Must pass a background and

credit check.

Be able to hold a food

handlers and alcohol serving license (as needed by the restaurant’s

jurisdiction)

Possess excellent

communication skills that will serve their ability to professionally navigate

and resolve situations with both Nandocas and guests

INTRIGUED? KEEP READING...

SHIFT LEAD

Shift

Leads shine by positively influencing the team through strong relationships

with both the team and with their managers. Shift Leads may sometimes be

scheduled in position (i.e. Griller or Cashier) and other times may serve in a supervisory

role. These rock stars have the soft skills to be

able to coach Nandocas (hourly employees) and diffuse upset customers. They proactively manage

their time and energy delegating tasks and leading service. As with all members of the Nando’s family, there is an

expectation to wear multiple hats, seek out opportunities to make us and

themselves better every day and in general, be a good team player!

Lead Your Peers

Consistently communicate in a respectful, proactive, and effective

Engage with guests and Nandocas alike to develop

relationships and create lasting connections

Practice and exude professional

language and demeanor at all times to navigate and resolve situations with both

Nandocas and guests

Manage Your Shifts

Lead all shifts to Nando’s food safety

and operational standards while providing and an excellent and safe guest and

Nandoca experience

Practice responsible Cash Management including : monies issued, safe counts, deposit

preparation, cashier check outs, discount authorizations, refunds, and voids

following Nando's policies

Be responsible for the safety and security of your People and Restaurant

by safeguarding keys, securing doors, and setting the alarm.

Thoroughly execute all opening duties : Read the Manager Communication Log (MCL),

review the staff line up for the shift, check catering orders and ensure

operational preparedness to execute, review sales forecast for the day,

validate previous days inventory, complete prep sheet, complete any food and

beverage orders required, count safe, assign cash drawers, order change,

complete chicken cook sheet.

Own Back of House duties during the shift, to include : completion

of prep and pull / thaw lists, full utilization of the cook sheet to call

chicken, and consistently performing timely and accurate line checks.

Thoroughly conduct a Shift Changeover : Ensure the next manager and team of Nandocas

are set up for success by making sure that all AM monies and safe are

reconciled, food and production levels are validated, a final walk through is

conducted and the Manager Communication Log (MCL) has been updated

Thoroughly execute all closing duties, to include : Conduct final walk through to check for

cleanliness, set up catering orders for the next day, complete closing

inventory, reconcile all cash for the day, validate all time keeping for the

day, run end of day reports, update the Manager Communication Log (MCL).

Last updated : 2024-05-01